Social Marketing

Listen to your customers and grow your store’s social presence. Metcash One will help you with engaging content & the latest social management tools which help build loyalty and drive customers back into store.

When you join Metcash One you’ll get access to MyMetcashOne – our content bank packed full of recipes, inforgraphics, videos and images which you can use on your social channels to help with you engage with your audiences.

What you can expect from Metcash One

What we offer

Facebook presence setup and configuration
Access to Retailer portal content
Social media guidelines
Social media playbook
Training
Strategic advice

 

Key features

Setup

  • Configuration of profile
    • Bio
    • Tabs
    • High-res Profile and Cover photo
    • Description
    • Modified page settings (Tagging, Moderation, Profanity filters)

Guidelines and Playbook

  • Best practice for Facebook, Twitter and Instagram
  • Step-by-step guide on community management and information on when to escalate
  • Information on growing your audience across Facebook, Twitter and Instagram
  • 3 month plan to get started on Facebook
  • Highly engaging Facebook post examples that are easy to emulate and expand on
  • Top-line content calendar, making it easier to post 3 times per week

Content bank on My.MetcashOne.com

  • Access our content bank to help create engaging posts which link in with in-store offers
  • Access to our national reporting and learning to help you create posts and generate engagement